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Privacy Policy

We’ve updated our privacy policy to reflect the changes in law; to better protect, and give users more control and choice over how their personal data is used. We’ve set out below how and why we collect personal data, and how you can view, update and even delete personal data held by us.

Your privacy, our promise

Here at David Rozman Hairdressing we take your data privacy very seriously and have policies and procedures in-place to ensure your data is kept safe at all times, and that no unauthorised use of your data will take place. Explicit consent will be asked for whenever we request your personal information, and it’ll be made clear to you how we intend to use your data.

General website browsing

This website does not collect personal information unless we specifically ask for information from you. We do collect anonymous information such as pages viewed etc. for the sole purpose of analysing what content and features people find interesting and useful. We will use this information to improve the user experience and decide what new features may be welcome.

Personal data we collect

If you want to take advantage of specific services that we offer you may be asked for personal information. In this instance we will only use the personal information you provide to deliver the services and information you have asked us to.

How we’ll use your personal data

We will not sell or rent your personally identifiable information, gathered as a result of completing the forms on this website, to anyone. We will however send personally identifiable information about you to other partner organisations, companies or people when we have your consent to share the information; where we respond to court orders, legal processes or where we are required by law to do so; or where a service you have requested is supplied by a partner organisation on our behalf.

Our Services

For transparency, listed are the business services we provide and how each service uses the information we collect:

Hair, Beauty and Hair loss related services

We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and clients details. Restore notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, your preferred hairstyle, call formula courts, how you like your coffee and here your favourite stylish are. We consider you have provided consent bottles to store personally identifying information and information about your services from us. Depending on the particular services we are providing we may be required to ask questions relating to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.

Appointment confirmations and reminders

We will contact you via phone, email or SMS to confirm appointments made and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt out at any time.

Appointment ratings and reviews

After visiting us we may send you an email or SMS asking you to rate our services and provide feedback. We consider your having received services as consent to undertake this activity but, if you want, you may opt out at any time.

Loyalty

We consider becoming a member of our loyalty program as consent to send you emails related to the loyalty program but, if you want, you may opt out at any time.

Marketing

We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to your birthday, the fact we miss you (you have not visited for 3 months) and other special days like Valentine’s day and Christmas. You may opt out of receiving marketing material at any time.

Data processors and data locations

We use numerous leading software solutions within our business to provide the services listed above. These software solutions act as data processors and store and process data in numerous locations outside our business premise. For a list of data processors, data storage locations and to learn more about our service provider Shortcuts, you can review their privacy policy here: www.shortcuts.co.uk/privacy-policy/.

Transactions

We store merchant dockets of your transactions for a period of time to comply with tax or accounting requirements. Typically this is at least 6 years, or however long we are required to by law at the time of the transaction.

Security

All personal data captured is securely transferred and stored. Access to this stored data is restricted to authorised David Rozman Hairdressing employees who require the data to act on your behalf.

Cookies & Google Analytics

We use cookies – small text files stored on your computer – to learn more about how you use our website so that we can improve it over time. Like many other websites we use Google Analytics to collect this data. You can view more information about Google’s Analytics privacy policies and controlling what data is collected here: http://www.google.com/analytics/learn/privacy.html

We also use a cookie to store your acknowledgment of our use of cookies.

Your data, is YOUR data

Please email us at hair@davidrozman.co.uk if you’d like to request any of the following:


How long do we keep your personal data for?

Your personal data is only retained for a period where it has been deemed beneficial to you, and an explicit request has not been made to remove such data. As a matter of course, we will delete your identifiable information if you have not undertaken any services with us after 5 years.

What we don’t control

This privacy policy covers this website only, links to other websites and services are not covered by this policy.

Feel Exclusive

You can now purchase our carefully selected range of hair care products available in the salon, delivered to you through our Feel Exclusive online store.

Testimonials